PRIVACY POLICY
CINCO OCHO LLC | Effective Date: August 21, 2026 | Last Updated: August 21, 2026

1. Introduction

Cinco Ocho LLC (“Company,” “we,” “us,” or “our”), operating this website, respects your privacy. This Privacy Policy (“Policy”) explains what information we collect, how we use it, and the choices available to you when you visit www.cincocho.com or otherwise interact with us (the “Site”). By using the Site, you agree to the practices described in this Policy.

We may update this Policy from time to time. The “Last Updated” date above reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the revised Policy. This Policy does not apply to third-party websites, applications, or services that we do not own or control, even if linked from the Site.

2. Information We Collect

a) Information You Provide Directly:
– Contact information (name, phone number, email address, mailing address)
– Property information (property address, ownership details, condition, and related details submitted through our forms)
– Communications you send us, including messages, inquiries, and survey responses

b) Information Collected Automatically:
– IP address, browser type, device type, operating system
– Pages visited, time on site, referring URLs, and general usage patterns
– Cookies and similar tracking technologies (see Section 4)

We do not collect sensitive categories of personal information (such as race, religion, or political affiliation), and we do not request this information through our forms.

3. How and Why We Use Your Information

We use the information we collect to:
– Respond to inquiries and evaluate potential real estate transactions
– Communicate with you about properties, offers, and services — including by phone, text/SMS, and email (see Section 5)
– Operate, maintain, and improve the Site
– Comply with legal obligations and enforce our Terms of Service

We do not sell, rent, or lease your personal information to third parties for their own independent marketing purposes.

4. Cookies and Tracking Technologies

The Site uses the following third-party tools to understand Site usage and support advertising:
– Google Analytics — traffic and usage analytics
– Meta (Facebook) Pixel — conversion tracking and advertising
– TikTok Pixel — conversion tracking and advertising

These tools may place cookies or similar technologies on your device and may collect information about your visits to this and other websites. Data collected through these tools is subject to the respective privacy policies of Google, Meta, and TikTok. You can:
– Opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on
– Manage Meta ad preferences through your Meta account “Ad Preferences” settings
– Manage TikTok ad preferences through TikTok’s privacy settings or industry opt-out tools (e.g., the Digital Advertising Alliance’s WebChoices tool)

Most browsers allow you to block or delete cookies through browser settings. Blocking cookies may affect Site functionality.

5. Text Messages and Phone Calls — Important, Please Read

As part of evaluating and closing real estate transactions, Cinco Ocho LLC and its representatives contact leads, sellers, and buyers by phone and text/SMS message.

By submitting your phone number through our Site, forms, or otherwise providing it to us, you agree to receive non-marketing text messages and calls from Cinco Ocho LLC related to your inquiry or transaction. If you separately opt in to marketing messages, you authorize Cinco Ocho LLC to send you marketing and promotional text messages, including offers and property updates, using automated technology, at the number provided.

– Consent to receive calls or texts is not a condition of using any service or entering into any transaction with us.
– Message and data rates may apply. Message frequency varies.
– You may opt out at any time by replying “STOP” to any text message, or by emailing soporte@cincocho.com or calling 407-495-2404.
– We honor opt-out requests promptly and maintain internal do-not-call/do-not-text records consistent with the Telephone Consumer Protection Act (TCPA) and the Florida Telephone Solicitation Act (FTSA).

6. How We Share Information

We may share information:
– With title companies, closing agents, contractors, JV partners, lenders, or other parties as necessary to evaluate or complete a transaction
– With service providers who perform functions on our behalf (e.g., CRM, hosting, analytics providers), bound by confidentiality obligations
– As required by law, subpoena, or court order
– To protect the rights, property, or safety of Cinco Ocho LLC, our users, or others
– In connection with a business transaction (merger, sale of assets), subject to standard confidentiality protections

7. Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Choices
– Email opt-out: use the unsubscribe link in any marketing email, or email soporte@cincocho.com
– Text/call opt-out: see Section 5
– Access/correction: request access to or correction of your information by emailing soporte@cincocho.com

9. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have inadvertently collected such information, we will delete it or obtain verifiable parental consent, as appropriate.

10. Other State Privacy Laws

Depending on your state of residence and the volume of data we process, you may have additional rights under state privacy laws (for example, rights to know, delete, or opt out of the sale/sharing of personal information). If you believe such rights apply to you, contact us at soporte@cincocho.com and we will respond consistent with applicable law.

11. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including encrypted transmission (SSL/TLS) for sensitive data submitted through the Site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Relationship to Terms of Service

Use of the Site is also governed by our Terms of Service. In the event of a conflict between this Policy and the Terms of Service regarding privacy practices, this Policy controls.

13. Contact Us

Cinco Ocho LLC
7157 Narcoossee Rd, Suite 1277
Orlando, FL 32822
Email: soporte@cincocho.com
Phone: 407-495-2404